FRUSTRATED WITH SLOW SERVICE

<p>My prepaid was changed to a contract by RMCS and nobody knows how or why it was done. I lodged my first call on 31/05/2016 because my BIS services were cut and I called in everyday to check when I was going back onto prepaid. The query was supposedly done only on 06/06/2016 - I have been without internet services from 31/05/2016. Why was I repeatedly told that my problem was being sorted when it was not?? RMCS has now insisted that Vodacom has received the instructions on 06/06/2016 and yet 2 days later I get told I am still on contract!!! This is poor service from both RMCS and Vodacom!!! I am unable to use my internet banking etc etc which is causing major problems and inconvenience!! I want this sorted out TODAY!!!</p>