TF
Tobisa F
1 reviews | Active since Apr 2019
18 Oct 2024, 11:46
Frustrated Vodacom customer!!!!!
Dear Vodacom. I have been waiting for months for your courier service to collect a handset that was erroneously delivered ti me! It’s been months!!!!!! Every time l call, l get told to wait for the courier! Why can’t l drop it off somewhere if the courier company is unable to collect a handset that COULD be delivered!!!! I’m am exhausted!!!!!!!!!!!!!!!!!!!!!!!!
Think twice before upgrading your contract online!
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Replies (1)0
Replies (1)Vodacom's replyOfficial
18 Oct 2024, 12:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Oct 2024, 12:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
