Frustrated that Vodacom does not give you an option on their customer service number to speak to an agent

Item: Vodacom
Rating: 1
Author: Rakesh M

Totally frustrated as Vodacom does not give you an option to speak to an agent on their customer service number 082135 Why put their customer service number on the website but one cannot get through I'm changing service provider now

Helpful (0)

Replies (1)

Vodacom's replyOfficial

17 Aug 2020, 12:20

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom's reply17 Aug 2020, 12:20

Official