Frustrated Potential Customer

I have been trying without any success to open a cellphone contract and fibre internet with Vodacom. My job requires me to work from home most of the time, hence the need for the internet. All I get is being tossed around despite having to send my documents over 4 times to different "consultants". The same goes for the phone contract, I can't now apply at any branch because of some "pending" online application. This is utterly disappointing, given I gave Vodacom such high ratings in the industry. Now thinking of just moving elsewhere to avoid having to deal with such headaches