KT
Khomotso T
1 reviews | Active since Sept 2025
23 Sept 2025, 22:09
Frustrated on airtime advances on my bill
Am very disappointed in Vodacom adding advanced on my bill that I don’t even understand and claiming that I don’t recharge that is why I reach up to R320 that I paid and is still on my bill. I want a proper clarification on what am paying for.
After I made a call they still gave me access to R400 so that they can claim that I used it again
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
24 Sept 2025, 08:44 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Sept 2025, 08:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team