Frustrated is an understatement!

The fact that one has to call a contact centre to trace an invoice that was not received is beyond me. Something this simple should be able to be dealt with in the store. A dispute running since October 2020 is still not resolved and it doesn't help speaking to a consultant in store who doesn't look like he wants to be at work, telling me what can't be done even though it was done a month ago when speaking to someone else. Unfriendly and downright bitter.

"I am frustrated" would be an understatement. Dealing with a backward thinking company has pushed be beyond frustrated. Meanwhile by outstanding balance is growing ERRONEOUSLY, payment is expected yet no solutions have come from Vodacom.