1 reviews | Active since Jul 2016
FRUSTRATED FOR MORE THEN 2 YEARS
<p> </p> <p>1. My Contract was supposed to be between R400 and R600. I'm paying over R1100 for 75min, 2.4GBfor more then 2 years. Which os REDICULOUS!!!!</p> <p> </p> <p>2. My contract is on my boyfriends name, he gave Vodacom SYRONGLY permission to allow ME to call in if I have any problems. - VODACOM still does NOT help me when I need any assistance with MY contract. My boyfriend works alot on sites and does not have any reception to make or recieve calls. </p> <p> </p> <p>3. I could not make any payment agreements, because Vodacom does not allow me to do anything on my contract. And due to that reason alone, they soft blocked my contract for a week. </p> <p> </p> <p>4. I ended up paying more then R2200 for this contract, which leaves me with almost no money the rest of te month. </p> <p> </p> <p>5. I SERIOUSLY JUST WANT TO CLOSE MY CONTRACT! I AM FED UP WITH VODACOM!!!!! </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
