DP
Dhaneshree P

1 reviews | Active since Sept 2018

14 Mar 2022, 11:59

Frustrated Customer

I posted a review about Vodacom on 12th March and received no reply. This company is taking advantage of people and need to be exposed. I see that many people are having the same issue.....paying for contracts that have been cancelled. Highly frustrating that you cannot get hold of anyone that can actually assist and make sure you are not being debited for cancelled contracts. Looks like it's time to take legal action against this company for *****ing from loyal customers.

0
Replies (1)
Vodacom
Vodacom's reply14 Mar 2022, 14:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team