NB
Nompumelelo B

1 reviews | Active since Mar 2023

08 May 2025, 15:58

Frustrated customer

Vodacom has been sending me bills and they deducted my moneys for two months after I have cancelled my contract but still they claim that I owe them, even though I have spoken to several consultants who informed me that my contract has been cancelled.. I even stopped their stop order because they were still taking Minnie’s from my account even though, a consultant told me that Vodacom is the one that owes me for two months payments which was not supposed to go on… I’m just really frustrated with Vodacom right now, I need help asap.

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Replies (1)
Vodacom
Vodacom's reply09 May 2025, 07:52
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team