EB
Erin B
1 reviews | Active since Sept 2022
25 May 2026, 13:54
Frustrated customer
Once again no response. Got a message to rate the service and ticket was closed.
Helpful (0)
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Replies (1)EB
Erin B's updateReviewer Update
29 May 2026, 21:06Good day
They were no help and just handed my account over to nimble. I have closed this account successfully with yourselves and then 2 years later im been called for payments. Also my prepaid number was changed from contract back to prepaid at the time of settlement. No one can provide any kind of proof that I owe this money and then I started getting deducted this year by vodacom but u cant find my details on the system. Im am very frustrated and going to this matter to the NCR as im not getting the proof I have requested
They were no help and just handed my account over to nimble. I have closed this account successfully with yourselves and then 2 years later im been called for payments. Also my prepaid number was changed from contract back to prepaid at the time of settlement. No one can provide any kind of proof that I owe this money and then I started getting deducted this year by vodacom but u cant find my details on the system. Im am very frustrated and going to this matter to the NCR as im not getting the proof I have requested
EB
Erin B's update29 May 2026, 21:06
Reviewer Update
Good day
They were no help and just handed my account over to nimble. I have closed this account successfully with yourselves and then 2 years later im been called for payments. Also my prepaid number was changed from contract back to prepaid at the time of settlement. No one can provide any kind of proof that I owe this money and then I started getting deducted this year by vodacom but u cant find my details on the system. Im am very frustrated and going to this matter to the NCR as im not getting the proof I have requested
They were no help and just handed my account over to nimble. I have closed this account successfully with yourselves and then 2 years later im been called for payments. Also my prepaid number was changed from contract back to prepaid at the time of settlement. No one can provide any kind of proof that I owe this money and then I started getting deducted this year by vodacom but u cant find my details on the system. Im am very frustrated and going to this matter to the NCR as im not getting the proof I have requested