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Slindile X
1 reviews | Active since Feb 2021
19 Feb 2021, 10:42
Frustrated customer
I’m very frustrated with Vodacom they handed me on credit bureau wrongfully and I followed with the case and they promised to clear my name but still,been trying to get car finance and the banks are declining due to Vodacom and I also have a contract that I need to cancel but no luck with getting a hold of them.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
19 Feb 2021, 11:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Feb 2021, 11:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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Slindile X's updateReviewer Update
19 Feb 2021, 12:16Thank you.hoping it will be resolved soon.
SX
Slindile X's update19 Feb 2021, 12:16
Reviewer Update
Thank you.hoping it will be resolved soon.
SX
Slindile X's updateReviewer Update
20 Feb 2021, 20:33I’m pretty impressed matter resolved in one day. Waiting for the 7 days then my name will be cleared .thank you for quick response and resolving my complaint.
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Slindile X's update20 Feb 2021, 20:33
Reviewer Update
I’m pretty impressed matter resolved in one day. Waiting for the 7 days then my name will be cleared .thank you for quick response and resolving my complaint.