Frustrated customer!!!!

After almost one month and me constantly having to follow up with the Tygervalley branch regarding the tv I still haven’t received. I spoke to the manager and still nothing has been done. The agents and whole branch just does not care. You can call in whole day and ask for feedback they will just say they will call you back and Never Do. Friday I was told they have the voucher and I can come in. Then I get called to say they logged a ticket as something is wrong on the system and will have it sorted by 2pm. I get to the shop after 2 on Friday and still no tv. I sent them a msg this morning for feedback and still no feedback!!!! This is pathetic and soooo wrong. Worst customer service I have ever ever ever received. Management and staff can’t assist. Asked for the regional manager to call me back and still no call as I’m fed up and want answers!