JM
John M
1 reviews | Active since Apr 2018
04 Mar 2021, 12:22
Frustrated customer.
Very disappointed with Vodacom’s lack of interest in resolving my connectivity issues. I have no or very limited cellphone reception at home where I am forced to work from as a result of Covid. Have sent numerous emails since Oct with the poor reception still not having been addressed. Vodacom also refuse to provide their CEO’s email address. Absolutely no customer satisfaction - quick to take your money but no interest in resolving your complaint!
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Replies (1)Vodacom's replyOfficial
04 Mar 2021, 12:42 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Mar 2021, 12:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
