Frustrated customer
<p>I'm so angry and frustrated about my sim swap which was done on the 29th of May 2017 at a Vodacom store in Woodmead and the sim card became faulty whereby I had to return it back and get another one and it's already been a month since I've been waiting for it to happen,I've run out of my patient and im even thinking of calling Vodacom and closing that contract so that I can get my number back as prepaid...what must I do in this situation? I'm really fed up now. Even when I call Vodacom customer service I don't get assistance.I'm really tired of being tossed left right and upwards.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
