KG
Kerry G
1 reviews | Active since Mar 2020
05 Jul 2021, 09:37
Frustrated
I still have not been assisted with regards to my credit. Vodacom incorrectly debited me for insurance last year, every time i call i get told that there is a backlog and it will be done, this is unacceptable, its been almost a year and i have not been assisted! I require my credit immediately!
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Vodacom's replyOfficial
05 Jul 2021, 10:19Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jul 2021, 10:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team