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Barend B
1 reviews | Active since Jan 2023
16 May 2023, 08:21
Frustrated by Vodacom service
Good day, again I am struggling with Vodacom. Data bundles are bought on my cell phone number, that I have no record off. After I ask to cancel the number, due to that this is happening every month no, the response is slow. This is frustrating that it is so difficult to stop a number.
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Vodacom's replyOfficial
16 May 2023, 10:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 May 2023, 10:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Barend B's updateReviewer Update
16 May 2023, 13:25Thank you for the response.
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Barend B's update16 May 2023, 13:25
Reviewer Update
Thank you for the response.