HZ
Happiness Z

1 reviews | Active since Aug 2019

01 Sept 2019, 11:19

Frustrated by Vodacom

Few days ago I wrote to Hellopeter about bad service from Voday hoping vodacom will get back to me and solve my problem but still nobody has respinded to me from vodacom. I wish I could see someone on the Top from vodacom and tell him/her straight to the face how I feel about vodacom I even HATE the word oe even i someone is talking about vodacom I get frastrated by just hearing the work. I have lost si many opportunities because of vodacom keeping my number. I need my number back someine is not doing their job because I do not think i takes so many days to unblock the number. I am soo frustrated . I need my number back

0
Replies (2)
Vodacom
Vodacom's reply01 Sept 2019, 21:37
Official
 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 ***Please note*** Beware of phishing ****s.
 Vodacom will not contact you via WhatsApp to request your personal details
 Regards,
Vodacom Consumer Website Team 
Vodacom
Vodacom's reply02 Sept 2019, 12:04
Official
Dear Customer,  Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  As per discussion, I have provided you feedback with regards to your query.  Regards  Consumer Website Team