Frustrated by Vodacom and getting No Help from call centre.

I bought 60Gigs on the 13th of August 2024 and I woke up to a message saying I’m left with 6GB. Mind you my phone was off during the night switched it on this morning and a message pops up. Called the call centre they telling me there is a phone that updates at night. Who’s phone??? Tried the Instagram page DM’d them and they telling me it shows normal usage on their records. So as per your record do I normally finish 60 Gigs in 3 Days??? Funny part is there is no trace of the data when I go to my voda app it shows that from the 10-17 I’ve used 27 Gigs. The call centre agent in the morning offered me 100 airtime reimbur*****t, why am I being reimbursed if there is no foul play??? I’m hearing different stories now and all I want is my data because this is absolute *******. I use WiFi so loaded this data for online test and assignments because WiFi can be a problem sometimes I haven’t even wrote the test and assignments so what exactly finished the data. I’m not happy at all because no one is helping me, I’m getting different answers and none make sense. Can I kindly be refunded with my Data.