1 reviews | Active since Jan 2018
Frustrated by vodacom
Yesterday I loaded 100mb data and in seconds it was all gone I checked my settings and it was the same as always so I loaded a other 100 mb and the samething happens so i call vodacom and what I knew would happen happens but tried anyway they tell me my internet used it but I wasn't on the internet by the end of the night i had lost close to 250mb data and R29 airtime and this is not the 1st time this has happened and vodacom just say the internet used it
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Melanie
Please be advised feedback has been provided to you via SMS.
Regards,
RJ
Dear Melanie
Please be advised feedback has been provided to you via SMS.
Regards,
RJ
