Frustrated and Fed Up — Cancel My Fibre Connection!

I’m back here again, complaining about Vodacom same company, different issue. At this point, I’ve run out of patience. I’ve been requesting a speed adjustment for my fibre connection, which I purchased at 40Mbps. Yet for over a week now, I’ve been stuck at 20Mbps, and nothing has been done to resolve it. I’ve tried to be reasonable. I’ve waited, followed up, and given Vodacom more than enough time to fix this. But clearly, customer service and accountability are not their priority. I’m now demanding that Vodacom cancel my fibre application with immediate effect. I’m not willing to continue paying for a service that doesn’t deliver what was promised. Sort this out and do better.