Frustrated and Extremely Unhappy Customer

<p>Since April I have had multiple queries loaded with Vodacom in regards to my voluntary call limit. I have spoken to many consultants with no luck of a solution. I have asked for someone to call me back but this has not been the case. I receive sms informing me that my query has been resolved when this is nit the case. When I phone they mention T&C's or transfer me to someone else. For instance this month my account is already 1200 ( of which 446 is my package and 260 was data bought) when my voluntary limit is 70. I have not received an sms informing me that I have reached 50 or 70,% AND my phone is ALSO STILL NOT BLOCKED. This query has been with Voadacom since April.Sometimes I receive an sms telling me I have reached % of my 250 limit?????? I need someond to help me. I AM frustrated and dont know what I can do or to who to speak to. </p>