Frustrated and disappointed customer of more than 20 years.

Vodacom is overcharging me despite cancelling 3 insurances on my account. I was told I'd get a laptop and router on a contract of <R800, but my latest bill is R1688. The insurances I cancelled are still active, and they've added extra charges. As a 20+ year loyal customer, I feel disrespected and ****med. I've asked them to fix this, cancel the insurances, and adjust my contract. If not resolved, I'll terminate services and return equipment. 😤