aM
anita M
1 reviews | Active since Jun 2015
17 Sept 2019, 08:07
FRUSTRATED AND ANGRY
So after sending a long review on hello peter last week regarding the bad service vodacom has been giving me they still have not bothered to call me and cancel my contract. I really dont know what to do anymore. They behaving like ****** now because they busy debiting my account for something i havent even used. PLEASE CANCEL YOUR STUPID CONTRACT AND PAY MY MONEY BACK.
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Replies (2)
Vodacom's replyOfficial
17 Sept 2019, 10:53Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply17 Sept 2019, 10:53
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
25 Sept 2019, 11:07Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, I have provided you feedback with regards to your query.
Regards,
Consumer Website Team
Vodacom's reply25 Sept 2019, 11:07
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, I have provided you feedback with regards to your query.
Regards,
Consumer Website Team