Frustrated

If I could give Vodacom less than 1 star, I would.

All my cellphone contracts were cancelled upon their completion over a year ago. Numbers have changed to pay as you go and I haven’t received a single statement since.

HOWEVER, I have been harassed by their bot calls at all hours, for over a year now. Always about an unsettled account and the amount owing literally gets higher every call.

I’ve been into the store multiple times and they can’t help me because the system shows that my account has been handed over. I have also contacted the legal department who confirmed that I do not owe anything- in fact they owe me R67. Still I have had no luck in having this issue resolved.

I need someone to get in contact with me and get this sorted because I don’t know how to handle it anymore.