BN
Babongile N
1 reviews | Active since May 2021
08 Oct 2024, 21:35
Frustrated
Can vodacom and ram please come and collect the phone I requested for collection almost 3weeks now. Ram is claiming I don't answer calls whereas they never called. I am frustrated. I don't want to pay 3years for a phone I don't want. When I was told it I'd pay 249 a month for 70gig day data 50 gig night data and 100 minutes for 2years. Only to find out once they have delivered the phone that itis 289 for 50mb day data and 50minutes for 3years. PLEASE COME AND COLLECT THE PHONE .
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
09 Oct 2024, 08:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Oct 2024, 08:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
BN
Babongile N's updateReviewer Update
09 Oct 2024, 12:27No one has called of yet.
BN
Babongile N's update09 Oct 2024, 12:27
Reviewer Update
No one has called of yet.
BN
Babongile N's updateReviewer Update
12 Oct 2024, 15:20When are you coming to fetch thr phone??????
BN
Babongile N's update12 Oct 2024, 15:20
Reviewer Update
When are you coming to fetch thr phone??????