1 reviews | Active since Dec 2016

26 Apr 2019, 03:49

Frustrated

Please confirm that the debit order for April 25th will be my last and there will be no further debits (data & insurance) because this is honestly just frustrating.

0
Replies (2)
Vodacom
Vodacom's reply26 Apr 2019, 07:03
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team        

Best regards,

Vodacom
Vodacom's reply26 Apr 2019, 08:28
Official
Dear Kheti, 
 Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  As per discussion, query has now been Resolved.   Regards Consumer Website Team(SA)    

Best regards,