Frustrated

Item: Vodacom
Rating: 2
Author: Margo A

I have spoken to quite a few consultants and my issue has not been resolved, instead empty promises of calling back,and no return.I call and get different consultants and each time have to explain my story over and over again,but no progress.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

25 Jan 2019, 15:51

Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply25 Jan 2019, 15:51

Official

Best regards,

Vodacom's replyOfficial

25 Jan 2019, 18:45

Dear Margo

Thank you for taking my call. As per our telephonic conversation, I have advised accordingly with regards to your query.

We apologize for the inconvenience and the service experienced.

Have a great day further.

Vodacom Consumer Website Team

Best regards,

Vodacom's reply25 Jan 2019, 18:45

Official

Best regards,

Frustrated

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