1 reviews | Active since Jun 2018
Frustrated
I have not received my travel voucher when I upgraded in January. I wrote 2 reviews of which the first was closed by Vodacom and the second one I was told that they would call me back yesterday (19-06-2018). This is totally unacceptable and it seems that I don't have any recourse. Is there any one that can suggest how I can get some help.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day
Please see below details for assistance with this query as advised previously.
Call centre:
*** (not a free call)
Email:
***
Website for redemptions: www.madeforsummervodacom.co.za
Regards
Moddy
Best regards,
Good day
Please see below details for assistance with this query as advised previously.
Call centre:
*** (not a free call)
Email:
***
Website for redemptions: www.madeforsummervodacom.co.za
Regards
Moddy
Best regards,