AM
Andrew M
1 reviews | Active since Mar 2014
06 Apr 2018, 00:08
Frustrated
As usual, trying to finalise a query with Vodacom is practically impossible. Incorrect credit note amounts passed, no feedback on the status of a query from the beginning of March, one has to constantly chase Vodacom. Just plain useless...but just par for the course.
Helpful (0)
Replies (4)0
Replies (4)AM
Andrew M's updateReviewer Update
06 Apr 2018, 00:14Reference number : 00AP PMYG. 1- ********** ********** .
AM
Andrew M's update06 Apr 2018, 00:14
Reviewer Update
Reference number : 00AP PMYG. 1- ********** ********** .
AM
Andrew M's updateReviewer Update
06 Apr 2018, 00:18Credit note passed was for R200.64 inc VAT. Should have been for R194.75 PLUS VAT.
AM
Andrew M's update06 Apr 2018, 00:18
Reviewer Update
Credit note passed was for R200.64 inc VAT. Should have been for R194.75 PLUS VAT.
Vodacom's replyOfficial
06 Apr 2018, 06:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Apr 2018, 06:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Apr 2018, 08:57Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Best regards,
Vodacom's reply06 Apr 2018, 08:57
Official
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Best regards,