MK
Maartens K
1 reviews | Active since Jul 2017
13 Nov 2017, 09:06
Frustrated!!!
My poor mother close to her 70's has been struggling for months to sort out her account. Vodacom advised her what amount to pay to cancel her contract in advance. The amount was paid and now she still gets letters stating she owes more money. She has tried to phone to resolve and then gets cut off. i tried to phone and resolve and get cut off. Please get your **** together and sort this query out today!!!
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Vodacom's replyOfficial
13 Nov 2017, 10:43Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Nov 2017, 10:43
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,