FRUSTRATED!!!!!!

Let's start with - it's been over a month that I've been struggling with this problem! <br> I have a data contract for my iPad, which is in my fathers name (whilst I appreciate and respect the fact that queries can only be attend to by speaking to the account holder) - this proves rather difficult when the contract holder is not the person dealing with the problem I AM experiencing.<br> After opening the contract, I registered it with the MyVodacom service in order to regularly check my data balance. I was successfully using this service for almost a month when suddenly now I am unable to log in - says password incorrect. After MANY phone calls with the data department, they came to the conclusion that the number I'm using is not registered (which I don't understand as I have used the service successfully before and NOBODY de-registered it). Nobody has been able to assist me and the query the call centre logged to the \back office"that should have taken 48 hours has now become a week - I am still waiting and STILL can't check my balance and I will STILL be charged for the data service that I STILL CAN'T ACCESS A BALANCE OF??<br> I'm looking forward to Vodacom's attempt to resolve this matter."""