<p>I migrade at Vodacom Mall@Reds in August 2016 . Customer care told me my account is pending ( not sure what this means) due to system problems. With the new contract I took the Samsang Galaxy A3 which is in for repairs twice in one month for screen freeze.</p> <p>Last week Friday the 9th September 2016 try to buy a 1 GIG data through Mobile app. Nothing happened and I received no sms to confirm it. Phoned Customer Care on Saturday and then on Sunday due to my pending account they cant help me. Will log a query and send it to technical department.</p> <p>Spoke to Nalazi yesterday she phoned me back will try to fix my account but till now nothing happened.</p> <p>All my incoming calls show unknown due to sim id settings.</p> <p>Can one person be that unlucky!!!!!!</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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