Frustrated
<p>Good day</p> <p>Please note that this is the third time i'm writing to hellopeter regarding my issue, how long does it take to investigate a matter. First time i contacted Vodacom i was told they will investigate and they did and i was informed i will receive my refund within 7days its been more then 3 months. Second time i contacted them again i was told they will investigate the matter till today no feedback was provided.</p> <p>Now im writing for the third time to hellopeter requesting my refund in full without any futher delays or excuses.</p> <p>I really do not understand how many times does a person have to cry or complain about the same issue.</p> <p>Im really tied of fighting, and need this issue to be resolved.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
