Frustrated

<p>I recently did an upgrade on my contract with Vodacom (cell number ********** 604), and chose a phone Xperia M5) that reguired a SIM swap. I did the SIM swap on Friday (24 June 2016). Since then, my number is not working (it cannot be connect on the network). I called the Vodacom Customer Care twice on Sa****ay morning, I was told it's been fixed, but it never worked. On Sa****ay during the day I went to the branch where I did the upgrade and SIM swap in Witbank Saveways Crescent , I was told it will be fixed, no change on my number's working status (still not working). I called Vodacom Custormer care again, I was (once again) told it will be fixed before 10h00 today (Sunday, 26 June), my number is still not working. This is very much frustrating, since the number is my main contact, especially for work. I don't know who should be fixing this, but it's really frustrating. Each time I call Customer Care, I am told it's "PENDING".</p>