TM
Tumi M

1 reviews | Active since May 2016

15 Jun 2016, 21:05

Frustrated

<p>I'm not going to repeat myself, I'm so dissapointed with service delivery I'm getting from vodacom, no one has bothered to contact me as their client..</p> <p> </p> <p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: #000000;"><strong><span lang="EN-US" style="font-size: 10pt; font-family: Tahoma, sans-serif;">From:</span></strong><span lang="EN-US" style="font-size: 10pt; font-family: Tahoma, sans-serif;"> Vodacom Signet ********** /><strong>Sent:</strong> Tuesday, June 14, 2016 04:02 PM<br /><strong>To:</strong> Matlala, Lebohang LMM (Branch)<br /><strong>Subject:</strong> letterhead</span></p> <p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: #000000;"> </p> <div style="color: #000000; font-family: sans-serif;"> <p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">Good Day Mrs Matlala</p> <div> <p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"> </p> </div> <div> <p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">Letterhead and reference number as requested</p> </div> <div> <p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"> </p> </div> <div> <p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 13.5pt;">EC-0411-22E9DS Dealer Cancellation</span></p> </div> <div> <p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"> </p> </div> <div> <p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">Thank You</p> </div> <div> <p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"> </p> <div> <p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">Abdullah Wadee</p> <div> <p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">Manager</p> </div> <div> <p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">Vodacom Signet Terrace</p> </div> <div> <p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">Lenasia</p> </div> <div> <p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">Tel: (011) ********** </p> </div> <div> <p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">Email: <a style="color: purple; text-decoration: underline;" ********** ********** </div> <div> <p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="border: 1pt solid windowtext; padding: 0in;"><img id="_x0000_i1025" src="content://com.android.email.attachmentprovider/1/1/RAW" alt="Image removed by sender." width="200" height="132" border="0" /></span></p> </div> </div> </div> </div>

0
Replies (3)
Vodacom
Vodacom's reply16 Jun 2016, 05:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

TM
Tumi M's update16 Jun 2016, 07:16
Reviewer Update

That's all im being getting and no one has bothered to contact me ever

TM
Tumi M's update16 Jun 2016, 07:17
Reviewer Update

That's all im being getting and no one has bothered to contact me ever