Frustrated!

On 23 May 2023, 23:10 I put a complaint on Hello Peter regarding the pathetic service and how I am constantly according to them in arrears. They called the following day lafter viewing my complaint, I tell them the netowork is bad and they should call back. Within an hour of them calling the network is still a mess thanks to load shedding, I could not hear the consultant on the line...after this they close my complaint saying the unable to get hold of me. They didnt even try email...its a form of communication!

My issue remains unresolved!