dM
dzivhuluwani M
1 reviews | Active since Aug 2015
17 Aug 2023, 09:28
Frudelent letter head used to reactivate a business line
The incopetency of the business department is unbeliveble , after someone used a frudulent letter head to reactivate the business line , vodocom still allows the person to keep the number. Then they say there is nothing they can do!!!!!!!! Will be moving all our business accounts to MTN (ie over 15 lines)
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
17 Aug 2023, 09:37Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply17 Aug 2023, 09:37
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
dM
dzivhuluwani M's updateReviewer Update
26 Sept 2023, 16:00Nothing has been done regarding this! It is beyond me that Vodacom refuses to assist me after i acted on their advise regarding cancellation of the number.
Vodacom encourage ***** and does not verify any informatuion at their stores
Vodacom encourage ***** and does not verify any informatuion at their stores
dM
dzivhuluwani M's update26 Sept 2023, 16:00
Reviewer Update
Nothing has been done regarding this! It is beyond me that Vodacom refuses to assist me after i acted on their advise regarding cancellation of the number.
Vodacom encourage ***** and does not verify any informatuion at their stores
Vodacom encourage ***** and does not verify any informatuion at their stores