Fruadulent invoicing on account

After our upgrade November 2017, the salesperson @ Vodashop in Keywest added 2 extra accounts @ R288.60 per month on my account. I have lodged complaints @ Vodashop as well as Vodacom call centre. They saw there was a problems since the numbers that I am charged for is not even active, but nobody has bothered to correct this. For almost 12 months I have been charged. Also on one of my other numbers have been charged for the old and new contract in one month. It seems that Vodacom has now turned into a company that is invoicing for things and even if the customer complain you will just keep on paying. Will now have to revert to higher authorities to get my credits and interest back.