Fruadulant contract/transaction

Item: Vodacom
Rating: 1
Author: Jaco P

<p>Hi. I transferred a number to my name from someone else. It was due for upgrade. Instead of just transferring it they entered me into a 24 month contract. I NEVER SIGNED ANY DOCUMENTATION FOR A NEW CONTRACT. Reference no 1- ********** ********** </p>

Helpful (0)

Replies (2)

Vodacom's replyOfficial

01 Aug 2017, 09:21

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply01 Aug 2017, 09:21

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's replyOfficial

08 Aug 2017, 10:47

Good day,

As per our e-mail communication, feedback has been provided.

Regards,
RM

Best regards,

Vodacom's reply08 Aug 2017, 10:47

Official

Good day,

As per our e-mail communication, feedback has been provided.

Regards,
RM

Best regards,