WK
Wynand K

1 reviews | Active since Mar 2011

20 May 2024, 14:21

FRUADSTERS

After 3 months of being told on Hello Peter that my contract has been cancelled, I got a very shocking call from Vodacom today asking about my contract. When I told the lady that my contract was suppose to be finished, she advise that it is only ending in 2026. So Vodacom please advise who and what renewed my contract because as far as I know it was suppose to be cancelled as of 1 March 2023. If you cannot provide this information within the nex 2 hours, I will be forced to go ahead and report this to SAPS for Fruad as well as ICASA and the ombadsmun. As you are commiting fruad.

0
Replies (1)
Vodacom
Vodacom's reply21 May 2024, 07:32
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team