CD
Celesta D

1 reviews | Active since May 2022

27 Jun 2024, 12:00

FRUAD

Vodacom has a really bad service and agents misled customers , give out in correct information just to make a sale . Agent by the name of Andile Majola that works at Vodacom cancellation's department **** to me removed me from my unlimited data package and gave me a 200GB Data plan .I want Vodacom to listen to the call and do right by me as they customer .AM REALY NOT HAPPY WITH THE SERVICE AND VERY FUSTRATED .I need feed back by the end of business hours

0
Replies (1)
Vodacom
Vodacom's reply27 Jun 2024, 12:06
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team