FRUAD

hi there,<br> <br> I have a data contract with Vodacom, and in Jan 2015 someone (not me) upgraded my acc to a normal cell phone acc and has been running the account high. I have reported to Vodacom and they still have not stopped my account and every month money is being taken from my account. They were quick to upgrade the account with out verifying it but now taking they own ****ing time to resolve it and refund me *** really frustrating. how can Vodacom just upgrade an account with out verifying it? my advise is don't use them.