1 reviews | Active since Oct 2016
Frozen Vodacom contract package not resolved for a month
<p>I cannot make calls or use data on my contract. I have been send back n forth between the call centre and outlets without getting any assistance. Both outlets and call centre indicated that they cant assit me. I AM FRUSTRATED BECAUSE I AM PAYING FOR A CONTRACT I CANNOT USE. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team