1 reviews | Active since Oct 2016
Frozen Vodacom contract package
<p>Migrated from Smart S to Top up package after fone was soft locked sevaral times for exceeding the limit. I cannot make calls or use data (call ended & searching for network). IT HAS BEEN A FRUSTRATING MONTH OF BEING SENT BACK & FORTH BETWEEN CALL CENTER & OUTLETS BUT BEING TOLD THAT THE OTHER NEED TO RESOLVE.</p> <p>I am paying for the contract I cannot use and it very frustrating to be told by vodacom that we cannot assist. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Problem still not resolved and it is just business as usual for vodacom whereas im stuck with the contract I cant use
Problem still not resolved and it is just business as usual for vodacom whereas im stuck with the contract I cant use