PG
Philisiwe G

1 reviews | Active since May 2023

05 May 2023, 09:42

***** from Vodacom and like minds call center

I am a ***** victim here someone open an account at Like minds and Vodacom using my details and I've discovered this through a debit from my bank account I contacted vodacom asking them to help me with the documents that were used to open that account, their Online manager said they didn't receive any documents only the sms was sent to them my question is how did they manage do a debit order with my details since they don't have any documentation sent to them, secondly I want to know how those cellphones were delivered because the address that was given to them cannot be located on an internet system and lastly Like minds contact details are not in used and no one at Vodacom who is willing to assist me all they said I must go and do an affidavit to close an account to me Vodacom is part of ***** cyndicate because it's easy for them to claim from their insurance and close the account yet their system is allowing ********s to do whatever they like. Can someone from Vodacom or like minds contact me as victim call me I need a closure regarding this *****ulent things

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Replies (1)
Vodacom
Vodacom's reply05 May 2023, 09:51
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team