***** from vodacom

I am Mbuzeli Giwu having a contract with vodacom so many years and I have been paying them every month and never missed any payment. This year on March 2024 I have notice that I am paying more and called them and vodacom told me that there is an upgrade that has been made with the divice and I told them I did not upgrade. They told me that tbey are going to fix the problem till now no help, I even called vodacom ***** and they asked for an affidavit, I went to the police station in August and email them the affidavit but still no assistanceno responce and vodacom is still deducting my money. I need my money back and I can see that vodacom knows about this because no one is assisting me at all when I am calling them.

Please help me get my money back and to stop them deducting the money, the contract no:***. The contact no that I am using is ***

Thank you so much for your help and attention in advance.