KK
KARLO K

1 reviews | Active since Apr 2017

03 Apr 2017, 16:29

From very good signal to no signal in Berg en Dal Heidelberg. 1441

<p>When I moved in to a house we built I was so excited that we have such strong signal as vodacom signal was very bad at the other end of Heidelberg Gauteng. After a year staying in this area the signal got so bad that my calls drop constantly. </p> <p>I then logged a call at Vodacom and sent them plenty of numbers that is using Vodacom that is experiencing the same problem. They fixed it after conversationschool. Now it's even worse. We have no signal here in Berg en Dal Heidelberg. I have put the complaint on vodacom Facebook page and did not get any replies. </p> <p>Please can we have our signal back. We have a business to run and at the moment Vodacom is our only stumble block.</p> <p> </p>

0
Replies (3)
KK
KARLO K's update03 Apr 2017, 16:52
Reviewer Update

Conversationschool is supposed to be plenty of conversations

Vodacom
Vodacom's reply04 Apr 2017, 07:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply05 Apr 2017, 11:28
Official

The reported instance has been flagged with Regional Team which will prioritise and provide feedback.

Best regards

Elroy