From pillar to post for a vodacom mistake

I recently upgraded my Vodacom contract. Today I received a new phone along with a sim card that doesn't fit into the phone. I called Vodacom and was told to simply go to my nearest vodacom repair shop and they will cut the sim card to the right size.<br> I arrive at Vodacom Fourways only to be told that that they dont cut sim cards. They can do a sim swap for which I have to pay R65. Its not the money, its the principle of it. So ive now paid for a micro sim that I don't need and an additional sim for Vodacoms mistake. If I could cancel my upgrade now I would!<br> Oh and the staff at the fourways mall dont care, not a single apology! <br> My second Vodacom contract for data is also due for an upgrade......think I will be giving that a skip.