1 reviews | Active since Jan 2010
FROM PILLAR TO POST
<p>I'm a prepaid Vodacom user and recently got a 2nd hand phone. I cannot send or received photos (MMS) and been to Vodashop Mall@Reds 3x, did software upgrade then simswap and still didn't work. I then went back today and was told to go to Vodaworld. My wife has called 111 and they refer us back to Vodashop. Today she logged a call me back Vodacom website and they phoned in seconds only to be told to go back to Vodashop. So what now???? All I need is the link for MMS's. 111 says they cant do it. Vodashop cant and Vodaworld cant????????????</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you Shafiek from Vodacom called. In the interim my husband went bank to Mall@Reds and a gentleman Zandile Mushi assisted him and went the extra mile and sorted the MMS out and we are very happy thank you for the assistance :)
Thank you Shafiek from Vodacom called. In the interim my husband went bank to Mall@Reds and a gentleman Zandile Mushi assisted him and went the extra mile and sorted the MMS out and we are very happy thank you for the assistance :)