1 reviews | Active since Aug 2016
From Pillar to Post
<p>Hello can you please help me. My current Vodacom contract was up for renewal on 04/07/2016. I went to montclair mall Vodashop in Durban to extend the contract and get a new handset. I also wanted a mew contract with a Tablet. After realising that the guy in the shop had did not understand english too well and he had got it all wrong; he changed my contract to alesser one which now would cost me more, I asked to have the deal moved to the pavilion Vodashop where a guy called OZ has been trying to assist me. He has not been able to get Vodacom to reverse the contract to my old one and i am now sitting with a new contract that i did not want and still no telephone.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Mr Horn,
I hope I improved your Vodacom Experience.
Regards,
Cassandra
Dear Mr Horn,
I hope I improved your Vodacom Experience.
Regards,
Cassandra
